Shipping policy

At Porchlight Coffee, freshness is everything. That means your coffee isn’t sitting on a shelf — it’s roasted to order and shipped directly to you.

Processing Time (Roasting + Fulfillment)

All orders are roasted fresh and processed within 2–4 business days after your order is placed.

During high demand periods, processing may take up to 5 business days.

Shipping Time

Once your order ships, estimated delivery times are:

  • United States: 3–7 business days
  • International: 

    International delivery times vary by destination. Most international orders arrive within 7–14 business days after processing, but customs inspections and local carrier delays may extend delivery times.

    International customers are responsible for any applicable customs duties, import taxes, VAT, or other fees charged by their country. These charges are not included in the order total or shipping cost collected by Porchlight Coffee.

    Porchlight Coffee is not responsible for delays caused by customs or local postal services.

Shipping times may vary depending on your location and carrier delays.

U.S. Shipping Rates

U.S. orders of $50 or more qualify for free shipping. Orders under $50 are charged a flat $8 shipping rate.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your coffee every step of the way.

Freshness Guarantee

Every coffee order is roasted within 48 hours before it ships.

Delays & Carrier Issues

While we do everything we can to ship quickly, we are not responsible for delays caused by carriers (USPS, UPS, etc.), weather, or incorrect shipping information.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your order arrives damaged, contact us at Jonathan@porchlightcoffee.us within 7 days of delivery, and we’ll make it right. If your package appears lost in transit, contact us at Jonathan@porchlightcoffee.us as soon as possible, and we’ll make it right.

Questions?

If you have any questions about your order, reach out to us anytime at Jonathan@porchlightcoffee.us